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WPT/Party Poker Invalid pot size/winnings

PostPosted: Wed Sep 19, 2012 8:41 pm
by kebaird89
02:27:06 am: Error: PartyGaming: Invalid pot size/winnings for hand #12124851208 (calculated pot: $14.00; reported winnings: $0.00) (Hand #12124851208)

02:25:02 am: Error: PartyGaming: Invalid pot size/winnings for hand #12124851024 (calculated pot: $20.30; reported winnings: $0.00) (Hand #12124851024)

02:16:03 am: Error: PartyGaming: Invalid pot size/winnings for hand #12124830679 (raked pot: $9.50; total winnings: $0.00) (Hand #12124830679)

And around 200 more errors. It seems to be more frequent in my larger pots. My graph looks hideous now as all my big winning pots are not recorded.

Anyone know how to fix this problem?

Re: WPT/Party Poker Invalid pot size/winnings

PostPosted: Thu Sep 20, 2012 3:06 am
by WhiteRider
I suspect that these are errors in the hand history files - we're seeing errors in some cases such as separate lines combined into one, which means they can't be parsed correctly.
If you attach one of these hand history files to a Support Ticket we'll check it out for you.

Re: WPT/Party Poker Invalid pot size/winnings

PostPosted: Tue Oct 02, 2012 10:34 am
by Hand_of_god6
I'm having the same problem,
Is there a fix to this?

Re: WPT/Party Poker Invalid pot size/winnings

PostPosted: Tue Oct 02, 2012 11:37 am
by kraada
If it's due to the hand being written improperly there isn't a fix at this time, but I'm told that the software will be updated soon to fix at least some of these issues.

Re: WPT/Party Poker Invalid pot size/winnings

PostPosted: Fri Jun 14, 2013 7:23 am
by zaii123
Bumping this one!
I´m having this error right know. What can i do?

Re: WPT/Party Poker Invalid pot size/winnings

PostPosted: Fri Jun 14, 2013 7:49 am
by kraada
WhiteRider wrote:If you attach one of these hand history files to a Support Ticket we'll check it out for you.