Hud showing up on wrong table

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Hud showing up on wrong table

Postby douglife31 » Wed Jan 02, 2013 4:11 pm

When multitabling on black chip poker if I sit down at 2 tables and start getting hands while playing in Poker tracker 4 the hud for 1 table will show up on the wrong table with the wrong names and viceversa for the other table. (hud for table 1 displays on table 2 and tables 2s HUD displays on table 1) I'm not really sure what would cause this. I do not select my seat as Winning network does not have this option. Anyone know what would cause this type of thing to happen.

I'm running v. 4.05.9 beta and Postgres 8.3
douglife31
 
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Re: Hud showing up on wrong table

Postby douglife31 » Wed Jan 02, 2013 4:43 pm

Ok from the looks of it this problem only occurs when i'm playing 2 tables with the same name. Is this caused by the way the file is labeled when it is saved that maybe the Number of the table isn't showing up properly?
douglife31
 
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Re: Hud showing up on wrong table

Postby kraada » Wed Jan 02, 2013 4:58 pm

That sounds possible.

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.
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Re: Hud showing up on wrong table

Postby douglife31 » Wed Jan 02, 2013 5:14 pm

Already did that plus sent a screen shot. Looking forward to hearing what's causing this. I haven't been able to find anyone that is having similar issues so I'm starting to wonder if I have a corrupt file or if Postgres is acting strange.
douglife31
 
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Re: Hud showing up on wrong table

Postby kraada » Wed Jan 02, 2013 6:42 pm

Thanks, we'll look into it and get back to you in your ticket.
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