Problem with HUD on PokerStars "Table Starter" tables

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Problem with HUD on PokerStars "Table Starter" tables

Postby Stally » Sat Apr 06, 2013 9:12 am

Whenever a new "table starter" table begins, the HUD doesn't seem to recognise it until I stop and start my HUD/import. This has been happening for a while so I've been slow to report it - but I am surprised to see it's not been reported here (or at least, my searches failed to find it).

Will this be addressed soon?

Thanks! :-)
Stally
 
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Re: Problem with HUD on PokerStars "Table Starter" tables

Postby kraada » Sat Apr 06, 2013 10:25 am

This is the first I've heard of this particular issue.

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. If you could also include a screenshot and hand history file for one of these tables it would be a big help.
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