HUD is making Pokerstars LAG

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

HUD is making Pokerstars LAG

Postby acesjohn » Tue Jul 02, 2013 12:08 pm

Hi,

For about the last week now my pokertracker hud has been making pokerstars lag, it's quite tilting as i end up timing out as my time bank ends up getting activated and erodes slowley :/ I know it's the hud because when i stop the hud pokerstars runs smoothly.I've tryed down grading the version of PT to v3.14.4 but nothing has changed.
acesjohn
 
Posts: 134
Joined: Mon Sep 08, 2008 6:21 pm

Re: HUD is making Pokerstars LAG

Postby kraada » Tue Jul 02, 2013 1:55 pm

What does your cache status say at the lower left hand portion of PT3?
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD is making Pokerstars LAG

Postby acesjohn » Tue Jul 02, 2013 2:20 pm

Holdem: 100% Holdem Tourney: 100%
acesjohn
 
Posts: 134
Joined: Mon Sep 08, 2008 6:21 pm

Re: HUD is making Pokerstars LAG

Postby kraada » Tue Jul 02, 2013 2:41 pm

Please restart PT3 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file in the C:\Program Files (x86)\PokerTracker 3\ folder - the file we need is the text file called PokerTracker that is in that folder.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 9 guests