HUD somtimes won't start on PS Zoom

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HUD somtimes won't start on PS Zoom

Postby sly_ng » Tue Sep 03, 2013 12:17 pm

Sometimes the HUD won't start while playing on PS zoom. It will startup with regular tables playing at the same time.
PT 3 on Windows XP.
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Re: HUD somtimes won't start on PS Zoom

Postby kraada » Tue Sep 03, 2013 12:44 pm

Make sure you're starting things up in the order described here. Starting things in a different order can cause it to not work just as you describe.
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Re: HUD somtimes won't start on PS Zoom

Postby sly_ng » Wed Sep 04, 2013 9:21 am

I have done the exact steps today from computer startup and the HUD has not started.
sly_ng
 
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Re: HUD somtimes won't start on PS Zoom

Postby kraada » Wed Sep 04, 2013 10:35 am

Please restart PT3 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file in the C:\Program Files (x86)\PokerTracker 3\ folder - the file we need is the text file called PokerTracker that is in that folder.
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