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not saving my notes

PostPosted: Wed Nov 27, 2013 2:51 pm
by vonBaranow
found a topic but the answer or ways to solve the problem werent there...
im already running pt4 as admin n all the notes i save during the session disappear when i go to the replayer
its been a pretty big deal for me, what can i do to make it work?
thanks

Re: not saving my notes

PostPosted: Wed Nov 27, 2013 3:18 pm
by kraada
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.