PT3 is not loading...

[haagone]

I have a new dualcore 2GB computer. When a launch the application i get the first splash screen but then nothing happens, i have no virus or firewall on this computer.

Sometimes it helps to boot the computer but not allways, do you have any idea whats causing this problem.

I dont now when but sometimes the program starts ok, strange :(

[Josh]

Next time it happens, attach the PokerTracker.log file to a support ticket.

[haagone]

Everything is ok in the log until:

2008/02/05 14:49:32.675: [00948900][PostgresConnection] Connecting to database: PT3 Beta DB1

and nothing more happens, so no contact with the database for some reason...

[Josh]

Something is preventing PT3 from connecting to the database server. Did you let PT3 install PostgreSQL for you? If so, did you change any of the default settings?

[haagone]

I uninstalled PT3 and PostgreSQL and reinstalled it, it started up ok and i imported hands whitout problems. But when i start PT3 today same problem again, cannot reach the database :cry: i have not change any settings, where is the databse stored on the disk, cant find it?

[Josh]

Go to Start -> Programs -> PostgreSQL 8.x -> Start service

Once that completes, try starting PT3 again.