PT3 stalls on startup

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT3 stalls on startup

Postby MacAnthony » Fri Feb 08, 2008 3:35 pm

I am on linux using wine (I know it's not supported, but it worked until yesterday). The splash screen pops up and then disappears with nothing else. The app shows up in the process list. I have to kill the app then.

The last lines in PokerTracker.log are:

[codelbk]2008/02/08 13:29:02.220: [00000019][PostgresConnection] Connecting to database: PT3 Beta DB1
2008/02/08 13:29:02.225: [00000019][PostgresConnection] Successfully connected to: PT3 Beta DB1 [15598856]
2008/02/08 13:29:02.253: [00000019][PostgresConnection] Connecting to database: PT3 Beta DB1
2008/02/08 13:29:02.264: [00000019][PostgresConnection] Successfully connected to: PT3 Beta DB1 [10473056]
2008/02/08 13:29:02.273: [00000019][PostgresConnection] Connecting to database: PT3 Beta DB1
2008/02/08 13:29:02.279: [00000019][PostgresConnection] Successfully connected to: PT3 Beta DB1 [10474048]
2008/02/08 13:29:02.281: [00000019][PostgresConnection] Connecting to database: PT3 Beta DB1
2008/02/08 13:29:02.285: [00000019][PostgresConnection] Successfully connected to: PT3 Beta DB1 [15646264]
2008/02/08 13:29:04.526: [00000020][Query] Executing SQL: SELECT id_player, id_site, player_name FROM player WHERE id_player > 0 AND id_player_alias = 0 AND id_player in ( SELECT DISTINCT htss.id_player FROM holdem_hand_player_statistics hhps, holdem_table_session_summary htss WHERE 1=1 AND (htss.id_session = hhps.id_session AND htss.id_player = hhps.id_player) AND ( htss.date_start >= '2008/01/01 06:00:00' OR htss.date_end >= '2008/01/01 06:00') AND ( hhps.date_played >= '2008/01/01 06:00:00') ) ORDER BY player_name_search asc
2008/02/08 13:29:05.119: [00000020][Query] Query execution time: 584.71046328 ms : SELECT id_player, id_site, player_name FROM player WHERE id_player > 0 AND id_player_alias = 0 AND id_player in ( SELECT DISTINCT htss.id_player FROM holdem_hand_player_statistics hhps, holdem_table_session_summary htss WHERE 1=1 AND (htss.id_session = hhps.id_session AND htss.id_player = hhps.id_player) AND ( htss.date_start >= '2008/01/01 06:00:00' OR htss.date_end >= '2008/01/01 06:00') AND ( hhps.date_played >= '2008/01/01 06:00:00') ) ORDER BY player_name_search asc
2008/02/08 13:29:05.907: [00000021][QueryReportCtrl] Query load time: 704 ms[/codelbk]

If you don't want to help since I'm on an unsupported platform, I understand, but I thought I would try.
MacAnthony
 
Posts: 52
Joined: Thu Jan 31, 2008 4:13 pm

Re: PT3 stalls on startup

Postby APerfect10 » Fri Feb 08, 2008 3:44 pm

Has anything changed in Wine since PT3 will not startup? Something is interfering with PT3. Everything looks fine in your log file although we do not have nearly enough logging to troubleshoot this issue.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4489
Joined: Sat Dec 08, 2007 6:03 pm

Re: PT3 stalls on startup

Postby MacAnthony » Fri Feb 08, 2008 3:57 pm

Figured out a short term solution.

Last time I had run it PT3, I had my external monitor connected with an extended desktop (this is on my laptop). I was trying to run it without. When I hooked it back up and ran PT3, it worked again.

Not sure why it would have that issue, but it did. For some reason that was keeping it from drawing the window. I might pester the wine developers and see if they can figure it out.

Thanks for trying. I appreciate your willingness to try and deal with this.
MacAnthony
 
Posts: 52
Joined: Thu Jan 31, 2008 4:13 pm


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 5 guests