Registration needs update

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Registration needs update

Postby jolagace » Mon Feb 25, 2008 7:33 pm

It started telling me this the february 22 :
Your registration needs update ... please verify that today is ....
I found something to play now
if i put february 21 i can open it ... after 22 , it send me the error message .. and yes the date is ok !!
thanks
jolagace
 
Posts: 31
Joined: Mon Feb 25, 2008 7:19 pm

Re: Registration needs update

Postby APerfect10 » Mon Feb 25, 2008 11:35 pm

Make sure that PAHud.exe is allowed to connect to Internet to update your registration.

If you have a firewall, temporarily disable it to confirm the issue.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4493
Joined: Sat Dec 08, 2007 6:03 pm

Re: Registration needs update

Postby jolagace » Wed Feb 27, 2008 5:06 pm

Make sure that PAHud.exe is allowed to connect to Internet to update your registration.
?
If you have a firewall, temporarily disable it to confirm the issue.
i dont have firewall
... i'll make it clear
evrything used to work fine until the 22 ... the error message arrived
but nothing changed on my comp
no firewall added , no nothing
so why suddently it doesnt work ?
jolagace
 
Posts: 31
Joined: Mon Feb 25, 2008 7:19 pm

Re: Registration needs update

Postby APerfect10 » Wed Feb 27, 2008 5:53 pm

Because your license file expired on the 22nd and PAHud.exe needs to connect to our registration server to update it.

-Derek
APerfect10
Site Admin
 
Posts: 4493
Joined: Sat Dec 08, 2007 6:03 pm

Re: Registration needs update

Postby jolagace » Fri Feb 29, 2008 3:11 pm

why did it expired ? ...
how can i make sure that PAHud.exe is allowed to connect to Internet to update your registration.
... ?
jolagace
 
Posts: 31
Joined: Mon Feb 25, 2008 7:19 pm

Re: Registration needs update

Postby APerfect10 » Fri Feb 29, 2008 5:14 pm

Do you have a software firewall installed? Make sure that PAHud.exe is allowed to access the Internet. Try temporarily disabling your firewall to confirm.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4493
Joined: Sat Dec 08, 2007 6:03 pm

Re: Registration needs update

Postby jolagace » Mon Mar 03, 2008 12:41 pm

it's the 2nd time you tell me this and ill tell you for the second time that i don't have a firewall
jolagace
 
Posts: 31
Joined: Mon Feb 25, 2008 7:19 pm

Re: Registration needs update

Postby APerfect10 » Mon Mar 03, 2008 12:49 pm

[quote="jolagace"dmw]it's the 2nd time you tell me this and ill tell you for the second time that i don't have a firewall[/quotedmw]

Oops, my apologies...

Open 'My Computer', browse to your main PokerAce Hud directory then go Data/Config. Open 'PAHud.cfg' in Notepad and change the line 'Logging=N' to 'Logging=Y'. File->Save.

Set the date correctly on your computer. Start PokerAce Hud and enter your registration code. When you receive the error message, please send me the PAHud.log file, which will be located in your main PokerAce Hud directory, to me via the [url=http://www.pokertracker3.com/support/dmw]Support system[/urldmw]. We will provide you a solution to resolve the issue.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4493
Joined: Sat Dec 08, 2007 6:03 pm

Re: Registration needs update

Postby jolagace » Wed Mar 12, 2008 4:17 pm

it looks like it works for now
ill post something if anything goes wrong
jolagace
 
Posts: 31
Joined: Mon Feb 25, 2008 7:19 pm


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