Help Moving PokerTracker 4 Database from Old SSD to New SSD

[Flag_Hippo]

I'm getting this error now after replacing the new data folder with the old (19gb) one

You need to set the 19GB database as the default/active database:

Guide: Database Management

[cherrywine]

I'm getting this error now after replacing the new data folder with the old (19gb) one

You need to set the 19GB database as the default/active database:

Guide: Database Management

It then prompts me to select from a "valid" database. Any insight why it's being flagged as invalid?

And can I ask why my support ticket was closed without a resolution?

[Flag_Hippo]

And can I ask why my support ticket was closed without a resolution?

It was the same query. We monitor every support channel and duplicate threads/tickets can be closed or deleted.

It then prompts me to select from a "valid" database. Any insight why it's being flagged as invalid?

We will need to review your logs for more information so you can either re-open your support ticket by replying to it again with your log files or create a new ticket with a link to this thread:

Tutorial: Reporting A Problem

[cherrywine]

And can I ask why my support ticket was closed without a resolution?

It was the same query. We monitor every support channel and duplicate threads/tickets can be closed or deleted.

It then prompts me to select from a "valid" database. Any insight why it's being flagged as invalid?

We will need to review your logs for more information so you can either re-open your support ticket by replying to it again with your log files or create a new ticket with a link to this thread:

Tutorial: Reporting A Problem

I'll get on that after my session, thanks