PokerTracker

Are there plans in the near future to configure PT4 to work with the new poker client?

As far as I am aware this new FanDuel client offers the option to store hand history locally in its settings. The directory isn't configurable but the hands should get saved here:

C:\Users\{Windows Username}\AppData\Local\PokerStars on FanDuel\data\{Poker Site Username}\History\Data\

Note that even though it says PokerStars this is an iPoker filepath and the hand histories are saved in an iPoker format so you should set this folder up in PokerTracker 4 under 'Configure -> Sites & Import Options -> Site Configuration -> iPoker Network'.

I've had confirmation that hands import and the HUD works however I don't know the status of Zoom and some other formats. If you have any problems with hand importing and/or a HUD not appearing then please zip/compress your poker site installer and attach that to a Support Ticket along with a screenshot of the tables, your hand histories and your support bundle:

Tutorial: Reporting A Problem

What would be the comparable default path for Mac users, please?

Got it to work thanks. Make sure its ipoker not pokerstars

LunchMoney1926 wrote:What would be the comparable default path for Mac users, please?

Please refer to this guide.

Has anyone gotten the HUD to display while playing? I am only seeing HUD on hand replays....

Yep. Same issue. Hands import. Replayer shows the HUD. HUD does not display.

ULoseEyeWin wrote:Has anyone gotten the HUD to display while playing? I am only seeing HUD on hand replays....

urbluffingme wrote:Yep. Same issue. Hands import. Replayer shows the HUD. HUD does not display.

If you have any problems with the HUD on this new site then please report it to us via Support Ticket along with a screenshot of the tables/replayer, your hand histories and your support bundle so we can investigate and make any necessary changes for this new site. Thank you.

Tutorial: Reporting A Problem

Flag_Hippo wrote:

ULoseEyeWin wrote:Has anyone gotten the HUD to display while playing? I am only seeing HUD on hand replays....

urbluffingme wrote:Yep. Same issue. Hands import. Replayer shows the HUD. HUD does not display.

If you have any problems with the HUD on this new site then please report it to us via Support Ticket along with a screenshot of the tables/replayer, your hand histories and your support bundle so we can investigate and make any necessary changes for this new site. Thank you.

Tutorial: Reporting A Problem

Just realized i did not have latest version installed... Upgraded to lasted version of PT4 and problem is resolved. i will close ticket.

ULoseEyeWin wrote:Just realized i did not have latest version installed... Upgraded to lasted version of PT4 and problem is resolved. i will close ticket.

Thanks for the update. There was a historic issue on regular iPoker sites where the HUD could attach to the site replayer but that was resolved in a previous update.