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Unable to connect to the database....

Posted:
Thu Jun 20, 2013 4:31 pm
by PS000004
Hello guys,
i installed PT4 but when i start the trial version and want to connect to the postgresql server it comes the message: Unable to connect to the database. Please check the configuration... I have this problem on an other notebook too! I really dont know what to do...
Thx for any help and sorry for my bad school english ;=)
Re: Unable to connect to the database....

Posted:
Thu Jun 20, 2013 5:49 pm
by kraada
Click Start type services and click on it when it appears. Do you see PostgreSQL in the list?
Re: Unable to connect to the database....

Posted:
Fri Jun 21, 2013 10:42 am
by PS000004
First thx for your fast answer.. And NO i dont see PostgreSQL in the list...
Re: Unable to connect to the database....

Posted:
Fri Jun 21, 2013 10:46 am
by kraada
Then you'll need to install it. See
this guide for details - you don't need to follow the uninstall part though, as you don't have it installed.
Re: Unable to connect to the database....

Posted:
Fri Jun 21, 2013 11:32 am
by PS000004
but i installed it with the poker tracker in one download and i see that its in the system controlling ( i can deinstall it)
Re: Unable to connect to the database....

Posted:
Fri Jun 21, 2013 3:46 pm
by PS000004
i deinstalled and installed the program now like the link you posted show, But when i install the Postgres it comes: The database cluster initalisation failed... This Program makes me really angry .. I try it on 2 Computers with Win 8 ..... it never works,,,,
Re: Unable to connect to the database....

Posted:
Sat Jun 22, 2013 4:17 am
by WhiteRider
If you have a version of PostgreSQL installed which isn't working correctly then you'll need to follow the uninstall part of the guide that kraada linked you to before you can reinstall.
Re: Unable to connect to the database....

Posted:
Sat Jun 22, 2013 9:45 am
by PS000004
i deinstalled the program correct.. Now it comes this:
http://img17.imagevenue.com/img.php?ima ... _540lo.jpgI really found no solution also not on other sites-.-...
Re: Unable to connect to the database....

Posted:
Sat Jun 22, 2013 1:38 pm
by WhiteRider
What version of Windows are you using?
I understand that this may help:
Please try creating a new folder in the root of the C: drive called PostgreSQL and installing to that folder instead of the default in Program Files and that may work better for you.
If not, please let us know - kraada will be able to help you further when he gets back.
Re: Unable to connect to the database....

Posted:
Sat Jun 22, 2013 6:14 pm
by PS000004
No its not working.. i use Windows 8!